Are you an encourager? Now before you jump right on in and say “of course I am,” think about it for a moment.   When there is chaos all around you, are you the calm in the storm. Many times being an encourager really means SAYING nothing at all, many times it’s simply our actions under fire, or that stressful moment when everyone is watching to see how you respond.

Being an encourager is not always simply slapping someone on the back and telling him or her how great he or she is. Many times being an encourager is simply the example that we set in how we conduct ourselves everyday. It’s very important for business owners to understand that their employees and staff need encouragement, but they need to see it in us and not just hear it from us.

Don’t get me wrong here, it’s important to give a kind word and let them know when they have done a great job. Sometimes encouraging someone means that we have to sit them down and explain to them that we expect better from them and have the confidence that they can do the job we need them to do.

I have often heard that people don’t care how much you know until they know how much you care. A big part of knowing how much we care is how we respond in crisis as well as everyday operations.

Being an encourager is as simply as having a smile on your face. Let your people know how much care in words – yes, but more so in your actions. You will build a better team chemistry and you will develop a more productive team member.